A Story Built on Care
L'barza Apartments began with a vision to offer more than a basic hotel room. The idea was to create a private and comfortable environment where guests could feel at ease, as if they were in their own home. This passion was strengthened in 2021 when Kellie and Stuart Beverly took ownership of L'barza during the challenges of the COVID-19 pandemic.
Decades of Experience
Our team brings together more than 30 years of combined experience in accommodation and property management. With backgrounds across hospitality, business management, and guest services, we understand what travellers value most.
Resilience Through Challenges
Our experience has been tested during critical times. In 2021, COVID-19 created uncertainty with last-minute cancellations and guest needs for safe isolation. Our Guest Services team responded with compassion, delivering essentials, fresh linen, and support. In 2022, the Shepparton floods left many families without homes, and we opened our apartments to those in crisis. These moments reinforced our purpose: to provide comfort and care when it matters most.
Professional and Skilled Team
Our staff are highly experienced in guest services and property care:
- Guest Services Supervisor: 30 years of customer service and management experience, plus hands-on maintenance skills. (Melanie pictured left)
- Guest Services Team: Experienced detail cleaners, known for their precision and dedication. (Maria pictured below left)
- Management: Over 40 years of combined business and customer service expertise. (Kellie pictured right)
Guests often leave personal notes praising the cleanliness and thoughtful touches in our apartments.
Commitment to Quality
Our quality control includes audits after every clean, regular deep cleaning of appliances and fittings, and prompt maintenance through trusted local trades. Self check-in and responsive communication make each stay smooth and stress-free.
Melanie is our Operations and Guest Services Manager (our very own Wonder Woman) – she handles everything from enquiries & bookings to property maintenance, so she’s your girl for any questions or problems you may have during your stay!
Community and Business Ties
We are active members of:
- Greater Shepparton Business Network (Chamber of Commerce)
- Destination Goulburn Valley, the regional tourism body
By employing local staff, partnering with local suppliers, and supporting regional cafes and businesses, we strengthen our community ties and contribute directly to Shepparton’s economy.
Guest Services Team
Maria is our resident energiser bunny, hopping around between all the apartments, keeping everything spic & span for our guests… she’s also our resident green thumb and is often seen pulling weeds or pruning bushes. We are so lucky to have her!
Designed for Comfort and Functionality
Every apartment is styled with calming décor and furnished for everyday living. Guests enjoy:
- Comfortable seating, plush cushions, and rugs for a cosy feel
- Smart TVs with streaming access
- Fully equipped kitchens with stainless steel cookware, crockery, and appliances
- Laundry facilities with washer, dryer, and ironing equipment
- Outdoor areas for fresh air and relaxation
These details ensure that our guests, whether professionals, families, or long-term visitors, have everything they need.
Local Ownership and Presence
L'barza is 100% locally owned and operated by residents of Shepparton. We are always close by to support our guests and respond quickly when needed.
Locations That Matter
Our apartments are positioned across key areas:
- Hospital and Sporting Precinct – near GV Health, Shepparton Private Hospital, and major sporting fields.
- CBD Locations – walking distance to shopping, Victoria Park Lake, Aquamoves, the new Shepparton Arts Museum, and the train station.
- Kialla – close to Riverside Plaza for convenient shopping, dining, and services.
This spread ensures every guest can find a location that suits their purpose for visiting Shepparton.
Hear From Our Guests: Real Experiences at L'barza Apartments
We pride ourselves on providing an exceptional stay, and our guests agree! See what real people are saying about their L'barza experience. Whether it was a short term accommodation or a long term accommodation stay, their comfort in our self-contained apartments is our priority.
Secure and Private Accommodation
Guest safety and privacy are at the heart of our service:
- Remote-controlled lock-up garages or private undercover parking
- Keysafe lockboxes and secure entry systems
- Properties located in private residential areas with minimal signage for discretion
Transparent and Reliable
Our booking policies, rates, and contact details are clearly available via our website, email, phone, and booking platforms such as Airbnb and Booking.com. We use NAB’s secure NABTransact portal and Stripe for safe online payments.
Responsive Guest Care
We value direct communication. Guests can reach us via phone, text, email, or WhatsApp — whichever they prefer. We thank guests for choosing us, respond quickly to requests, and address any concerns with care and professionalism.
Reviews and Reputation
Guest satisfaction is reflected in our strong reviews:
- Airbnb and Booking.com ratings consistently above 9/10
- Positive Facebook feedback and handwritten thank-you notes
- Guests often return for both business and personal stays
Supporting Guests in Sensitive Situations
We understand that some stays are due to difficult circumstances such as illness, family emergencies, or domestic challenges. Our team responds with kindness, respect, and discretion, offering personalised support when needed.
Our Promise
At L'barza Apartments, we aim to delight every guest by offering a home away from home. Our blend of experience, expertise, authority, and trust ensures that your stay in Shepparton is comfortable, secure, and memorable.
Whether you are here for work, family, or leisure, we welcome you with care, attention to detail, and the comforts of home.